Who Are We?
DodoBird.AI (hereinafter referred to as “DodoBird.AI” or “the Service”) is a provider of AI-driven autonomous retail agents.
What Information Do We Collect?
We collect standard personal and business data, including but not limited to:
- Company Name
- Business Registration Number (BRN)
- VAT Number
- First Name and Last Name
- Email Address
- Title
- Telephone Number
- Number of Employees
- IP Address
Why Do We Collect This Data?
This data is collected to:
- Provide the autonomous retail agent service.
- Respond to information requests.
- Allow users to subscribe to our services.
Data collection is based on user consent.
To Whom Is Your Data Communicated?
The data is only shared with relevant internal teams, such as our sales and technical departments, for necessary service provision.
Where Is Your Data Stored?
The data is stored in secure locations within the EU and, for redundancy purposes, may also be stored on servers in Mauritius.
What Rights Do You Have?
As a user, you have the right to:
- Access, rectify, and erase your data.
- Request data portability.
- Limit or object to the processing of your data.
- Determine the fate of your data after your death.
- File a complaint with the relevant data protection authority.
How to Exercise Your Rights?
You may exercise these rights by contacting us at:
Email: privacy@dodobird.ai
Postal Address: DodoBird.AI, Beau Plan Se, Pamplemousses
If you believe your data protection rights have not been respected, you may lodge a complaint with the Mauritius Data Protection Office:
https://dataprotection.govmu.org
Governing Jurisdiction
This Privacy Policy is governed by and construed in accordance with the laws of the Republic of Mauritius. Any disputes arising from or relating to this policy shall be subject to the exclusive jurisdiction of the courts of Mauritius.
ARTICLE 1: Preamble
This privacy policy applies to the public website of DodoBird.AI and any data collected through our services.
ARTICLE 2: General Principles of Data Collection and Processing
In accordance with the European GDPR (Regulation 2016/679) and the Mauritius Data Protection Act 2017, our data processing respects the following principles:
- Lawfulness, fairness, and transparency: Data collection is based on user consent, and users are informed about data usage.
- Limited purposes: Data is collected for providing the service and handling inquiries.
- Minimization of data collection: We only collect what is necessary for the service.
- Limited retention period: Data is retained for up to 10 years or as long as the user is subscribed to the service.
- Integrity and confidentiality: We implement strict security measures to protect user data.
The legal basis for processing is user consent.
ARTICLE 3: Data Collection During Website Usage
A. Data Collected and Processing Method
We collect the following:
- Business and personal contact information
- Number of employees
- IP address
This data is collected when users:
- Contact us
- Subscribe to our service
The data is stored securely and retained as long as necessary for the intended purposes.
B. Transmission of Data to Third Parties
We do not sell or share your data with third parties except when legally required.
C. Data Hosting
Our website and service are hosted on secure servers located in Singapore and Mauritius.
ARTICLE 4: Data Controller and Data Protection Officer
A. Data Controller
The data controller is DodoBird.AI. You can contact us at: privacy@dodobird.ai
B. Obligations of the Data Controller
We ensure that data remains confidential, is not disclosed without consent, and is secured using an SSL certificate.
C. Data Protection Officer
Our Data Protection Officer (DPO) ensures compliance with privacy laws. Contact: dpo@dodobird.ai
ARTICLE 5: User Rights
A. Summary of User Rights
- Access, rectification, and deletion: Users may update or delete their data.
- Data portability: Users can request their data be transferred to another provider.
- Right to limit and object to processing: Users may restrict how their data is used.
- Right to determine data fate after death: Users can specify what happens to their data.
- Right to lodge a complaint: Users can contact the Mauritius Data Protection Office.
ARTICLE 6: Use of Cookies
We use cookies to enhance user experience and analyze website traffic.
A. Managing Cookies
Users can disable cookies via browser settings:
- Chrome: Google Support
- Firefox: Mozilla Support
- Safari: Apple Support
- Edge: Microsoft Support
Disabling cookies may affect website functionality.
B. Third-Party Cookies
We use Google Analytics to monitor site performance. Data is anonymized before storage.
ARTICLE 7: Privacy Policy Updates
This policy may be updated periodically. Users are encouraged to review it regularly. The last update was on 28-02-2025.
ARTICLE 8: Acceptance of Privacy Policy
By using our site, you acknowledge having read and understood this policy.
ARTICLE 9: Confidentiality of Login Credentials
DodoBird.AI provides unique login credentials for users. Users must not share these credentials and must report any unauthorized access.
ARTICLE 10: Security Measures
Users must not interfere with or compromise the security of DodoBird.AI’s systems. We enforce strict cybersecurity measures to prevent unauthorized access.
ARTICLE 11: Proof and Data Integrity
Our data logging and recording tools serve as official proof of communication, transactions, and usage of the service.
For any inquiries regarding this policy, contact us at: privacy@dodobird.ai
